Privacy Policy

Last Updated:

Introduction

Phexroxxiochoder is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or participate in our emotional intelligence training sessions. We comply with the Privacy Act 2020 (New Zealand) and related privacy principles.

Information We Collect

We collect personal information that you provide when you contact us or register for our group sessions, including:

• Name and contact information (email address, phone number)
• Information shared during group discussions (with your consent)
• Feedback and correspondence

When you use our website, we may also collect:

• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent) where analytics or advertising tools are used

How We Use Your Information

We use your information to:

• Communicate about session schedules and updates
• Facilitate group discussions and training activities
• Respond to your inquiries and requests
• Improve our services and programs
• Analyse website use and improve our online experience (where applicable)

Legal Basis for Processing

Under the Privacy Act 2020 (New Zealand), we collect and use your personal information where:

• You have given consent
• It is necessary to perform our contract with you (e.g. providing sessions you registered for)
• We have a legitimate interest (e.g. improving our services, security) that is not overridden by your interests
• We are required or permitted by law

Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share or disclose your information only:

• To service providers who assist us (e.g. hosting, analytics), under strict confidentiality obligations
• Where required by law or to protect our legal rights
• With your consent

Information shared during group sessions remains confidential within the group and is not disclosed to third parties.

Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure storage, access controls, and staff training. We cannot guarantee absolute security of data transmitted over the internet.

Your Rights and Choices

Under the Privacy Act 2020 you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Complain to us or to the Office of the Privacy Commissioner if you believe your privacy has been interfered with

To exercise these rights, contact us at serviceteam-@phexroxxiochoder.world.

International Transfer of Data

Our business and systems are based in New Zealand. Where we use services that process data overseas (e.g. certain Google services), we ensure that appropriate safeguards or your consent apply. You may contact us for details about specific transfers.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes set out in this policy, to comply with legal obligations, or to resolve disputes. When we no longer need it, we securely delete or anonymise it. You may request deletion of your data subject to our legal retention requirements.

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from anyone under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete it.

Third-Party Services

Our website may use the following third-party services, which have their own privacy practices:

• Google Ads (conversion tracking and remarketing): We may use Google Ads to measure conversions and show relevant ads. Google may collect and process data as described in Google’s Privacy Policy.
• Google Analytics: We may use Google Analytics to understand how visitors use our site. This can include cookies and similar technologies.
• Google Maps API: We may embed maps via Google Maps. Use of the map is subject to Google’s Privacy Policy and Terms of Service.

We do not control these third parties. We encourage you to review their privacy policies.

Use of Cookies

Our website uses cookies and similar technologies to improve your experience, remember preferences, and for analytics or advertising where applicable. You can control cookies through your browser settings. For full details, see our Cookies Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: serviceteam-@phexroxxiochoder.world

Phone: +64277250706

Address: Hillcrest Baptist Church Corner Knighton Road and, Clyde Street, Hillcrest, Hamilton 3216, New Zealand